Padgate Medical Centre
Padgate Medical Centre, 12 Station Road South, Padgate, Warrington
Telephone: 01925 815333
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Practice Policies
NHS Staff must be able to come to work without fear of violence, abuse or harassment from patients or their relatives. The NHS has a zero tolerance attitude towards violence (1). Violent, threatening or abusive behaviour including shouting and swearing will not be tolerated at this practice. Patients who act in such a manner will be asked to leave the premises; the Police may be called and you could be removed from our patient list. Our staff are here to help you, please treat them with respect.
Social Media Zero Tolerance Policy
Following activity on Social Media where patients of Padgate Medical Centre have posted derogatory comments about the practice and some of our staff; we now have a Social Media Zero Tolerance Policy in place.
If any such posts are brought to our attention they could be viewed as a potential breakdown in the doctor-patient professional relationship, and may result in the individual being removed from our list.
We may contact the patients involved and invite them to have a discussion with the practice manager or one of the GP Partners to explore any issues they may have.
We welcome all feedback as it gives us the opportunity to review the services that we provide and, where necessary or appropriate, make changes or improvements.
We would ask that rather than posting derogatory or hurtful comments about the practice or any of our staff on social media, please speak to us about this or put your comments to us in writing giving us the opportunity to respond.
Posting derogatory or offensive comments online can cause unwarranted distress to our practice members and staff.
They may also cause other patients to delay or dissuade them from presenting to the surgery to received medical treatment.
PLEASE CONSIDER THE IMPACT OF YOUR ONLINE ACTIVITY BEFORE YOU POST A COMMENT.
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