Padgate Medical Centre

Padgate Medical Centre, 12 Station Road South, Padgate, Warrington

Telephone: 01925 815333

CMICB-WAR.PadgateMC@nhs.net

We're open

Are you eligible, for a Flu vaccine please contact the surgery to arrange an appointment

To book a GP appointment with Padgate Medical Centre and Woolston Surgery

Our appointments can be requested via online (PATCHs) if you are unable to complete an online request our Practice Advisers will be happy to assist.

PATCHs online requests are triaged on the morning which they are received until capacity is reached.  Once PATCHS has reached the maximum capacity for the day, it will automatically be switched off until 08.00am next working day.

Once all appointments have been triaged you will be contact via text/phone to advise when your appointment has been booked.

Our Reception Team as Care Navigators

You will notice our reception team/care navigators ask for a brief outline of your problem when you ring to book an appointment over the telephone if you are unable to submit a PATCH’s request or in person at our reception desk.

Care Navigation means they have trained to help patients by identifying the most appropriate service or member of staff for your particular health problem or need.

They will never offer clinical advice.  It is about offering you the choice to see the most appropriate professional in the practice team or elsewhere to help you get the best care for your problem.  It will often be quicker and means you may not need to see a GP at all.

Such professional or services they sign post you to may be a community pharmacist, social services, Warrington Health & Wellbeing Service or other services locally.  Here are a list of the some the services they may suggest:

www.nhs.uk                    www.mylifewarrington.co.uk

www.patient.info             www.warrington.gov.uk

By working this way, it helps to free up time for our GP’s to care for patients with complex or serious health conditions that can only be managed by a GP.  More importantly though, it means people are seen first by the clinician best able to manage their clinical problem.

The choice is always yours though and you will never be refused a GP appointment but we hope the next time you contact the surgery and speak to our reception team/care navigator you will see the value of seeing another health professional if they are able to help.  If you would like someone to explain this to you in person, a member of our practice team would be happy to help.

Medication enquiries

If you have a enquiry with regards to medications please contact the surgery after 2.00pm

Cancel Your Appointment

It is important that you inform the reception staff if you are unable to attend your face to face appointment. This will allow that appointment to be offered to another patient.

It is also important we have your correct telephone contact numbers so we can ring you about your health, inform you about test results and call you back for telephone consultations.

If you have consented to us to be able to send you text messages and get our appointment reminder text messages for face to face appointments, you can cancel the appointment by replying to the text message.

If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

Telephone appointments

Please could you ensure you are able to take a call on the day of your appointment.  If you do not answer you will have to request another appointment.  The GP will make 2 attempts to contact you.

Face to Face appointments

When you are booked for a face to face appointment please could we ask that you use the check in screen at Padgate Medical Centre on arrival.

Extended Access Appointments

Warrington GPs are working together to provide evening and weekend appointments at Bath Street Health and Wellbeing Centre for those who may find it difficult to get to a GP during the day.

Booking your Annual Reviews with our Practice Nurse ie: Diabetes, COPD, Asthma etc

When your annual review is due you will be contacted to arrange your appointment.  This invitation will be sent closer to your birthday to make this easier to remember.  Your letter will state if a blood test is required and your blood form can be collected from the surgery.  To contact the surgery for your annual review please could we ask that you contact the surgery after 2.00pm to arrange an appointment with the Practice Nurse.

Test results

Please ring after 2pm to find out whether your test result has been received at the Practice.

Test results can be given over the phone, but are not given to anyone other than the patient.

If you wish to view your recent test results, register to get online access to your medical records  which will allow you to review your recent test results. Should you have further questions about a specific test result, please visit our practice website and contact us using the administrative option on eConsult.  Please note request to access Medical Records online can take 28 days to action.

District Nurse Treatment Rooms – Warrington

How can people access the service?

The treatment room service is appointment based and can be accessed through self referral or referral from the GP, hospital or other allied health professional.

Where is the service offered?

Treatment rooms are located throughout the Warrington Borough at:

Bath Street Health and Wellbeing Centre, Legh Street, Warrington, WA1 1UG, 01925 946323

Orford Jubilee Park Health & Wellbeing Centre, Jubilee Way, Orford, WA2 8HE (WA2 8HY for sat-nav purposes), 01925 946421

Grappenhall Clinic, Springfield Avenue, Grappenhall, WA4 2NW, 01925 946528

We have treatment rooms at the weekend and Bank holidays at Bath Street Health and Wellbeing Centre from 11am – 3pm.

 

We do not accept prescription requests via PATCHS
Please post your request in the letter box at the surgery or by clicking on the link on the home page ‘Order Your Prescription’ to submit via system online patient services – please contact reception to obtain your username & password

 

 


 

Our next Patient Participation Group meeting will be held as a virtual meeting on 16th February 2024

If you wish to attend please contact the surgery or click on the purple box above to register ‘ Join our Patient Participation Group’

Click on the link to Download the NHS App

NHS App – view and share you NHS COVID Pass – easy to use guide

 

 

See the source image

This practice is delighted to be signed up to the Green Impact for Health Toolkit and is actively taking steps to reduce our carbon footprint.

The climate emergency is also a health emergency, and health care in the UK contributes 5.4% of the UK’s carbon emissions. We need to enhance the health of our current population without compromising the health of future generations, and this means operating within the sustainable boundaries of the planet. Fortunately most of the solutions for the planet also make our health better – for example eating a mainly plant-based diet, engaging in active travel and exercise in nature, avoiding smoking, reducing pollution etc all enhance our health and reduce our need for medications