Padgate Medical Centre

Padgate Medical Centre, 12 Station Road South, Padgate, Warrington

Telephone: 01925 815333

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Ordering Prescriptions

Changes in how you request your repeat prescriptions

Please note over the next few weeks and months we are phasing out using our generic email address for patients to order repeat prescriptions. In its place we will be using our Systm One online access facility, this is because it is safer, more auditable and allows patient to see exactly when their medication is due to be ordered. When you log on to Systm One online and submit your request, it directly goes into your medical records and makes the processing the requests much more streamline for our staff & GP’s.

To access Systm One online you will need to contact the surgery and ask for a username & Password click on the ‘Order your prescription‘ box (green coloured tile box) on the home page.

If you have previously registered for Systm One online and forgotten your password, please click on the I’ve forgotten my password link.



From Monday 11th March 2019 Padgate Medical Centre in accordance with the NHS England national rollout will commence with submitting a prescription request for controlled drugs via our Electronic Prescribing System.

Benefits include:

  • This will make it easier for patients as all your prescriptions can be sent electronically to your nominated pharmacy
  • sending more prescriptions electronically will reduce the administrative burden on both GP practice and pharmacy staff
  • prescriptions will be sent securely and electronically, and so can’t be lost or misplaced
  • being able to see everything that has been prescribed helps pharmacists make the right decisions to safely and effectively dispense the right drugs for patients
  • patients who had chosen not to use EPS because they still had paper prescriptions for controlled drugs can now benefit

Repeat Prescriptions

Repeat prescriptions require 48 hours to be processed. They can be ordered in several ways:

  • by ticking items required on the right-hand tear-off side of the computer prescription and post through the letterbox at the surgery
  • by sending the request by post , or by sending a stamped addressed envelope with your request for posting back to you. Please remember this can take up to  seven days for postal requests.
  • by sending your request to the surgery and then telephoning your local chemist to arrange for them to collect the prescription and deliver the medication, together with your repeat slip for next time.
  • by following the link on this page to the online service.

Please allow 48 hours (excluding weekends and bank holidays) before collecting the prescription.

You will be asked to see the doctor for a check-up and review of your medication from time to time.

All patients on Warfarin have to produce their yellow book before we can issue their prescription for Warfarin. This is following a government safety directive to ensure that patients are being monitored and receiving the appropriate medication. If you cannot produce your yellow book please speak to a receptionist for further instructions.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Self-care medicines patients in Warrington


The medicines in phase two now join the medicines outlined in phase one’s consultation, meaning that unless there is an exceptional circumstance or a patient has a long-term condition patients will need to buy these medicines over the counter:


– Pain killers for minor aches and pains                                      – Tonics, vitamins and health supplements

– Ear wax removers                                                              – Lozenges, throat sprays, mouthwashes, gargles & toothpastes

– Indigestion remedies for occasional use                         – Creams for bruising, tattoos, and scars

– Hair removal creams                                                          – Moisturisers and bath additives for dry skin

– Sun creams                                                                         – Foods and food supplements

– Pain relief cream/ointment for short-term                         – Oral antihistamines for hay fever

– Decongestant nasal sprays and tablets                           – Teething gels

– Vaginal moisturisers (eg. lubricant gels and creams)     – Warts and verrucae paints

– Heparinoid gel/cream                                                         – Antiperspirants

– Antifungal treatments (for example for athletes foot)      – Treatments for bites and stings

– Treatments for cold sores                                                  – Antibacterial eye drops

– Treatment for diarrhoea                                                     – Head lice treatments

– Treatments for infant colic                                                – Creams/ointments for nappy rash

– Threadworm treatments                                                     – Vaginal thrush

– Haemorrhoids treatment                                                    – Cough preparations

– Eye care products (for example blepharitis wipes)                   – Probiotics

– Treatments for mild acne                                                   – Dandruff and cradle cap treatments

– Baby milks (unless a clinical need for a specialist milk)