Padgate Medical Centre

Padgate Medical Centre, 12 Station Road South, Padgate, Warrington | Tel: 01925 815333 | | We're open

Woolston Branch Surgery, Woolston Neighbourhood Hub, Hall, Woolston, Warrington | Tel: 01925 813144 | | We're open



Prescription requests at Woolston Surgery

Due to the closure of Woolston Hub if you need to put in a prescription request this can still be done a Woolston Surgery by using the back door to the surgery.

Please complete the form and knock on the door for a member of staff. Please remember to nominate your pharmacy so your prescription can be sent to them. You can also leave your request at Padgate Medical Centre


From Monday 11th March 2019 Padgate Medical Centre in accordance with the NHS England national rollout will commence with submitting a prescription request for controlled drugs via our Electronic Prescribing System.

Benefits include:

  • This will make it easier for patients as all your prescriptions can be sent electronically to your nominated pharmacy
  • sending more prescriptions electronically will reduce the administrative burden on both GP practice and pharmacy staff
  • prescriptions will be sent securely and electronically, and so can’t be lost or misplaced
  • being able to see everything that has been prescribed helps pharmacists make the right decisions to safely and effectively dispense the right drugs for patients
  • patients who had chosen not to use EPS because they still had paper prescriptions for controlled drugs can now benefit

Repeat Prescriptions

Repeat prescriptions require 48 hours to be processed.Theycan be ordered in several ways:

  • by ticking items required on the right-hand tear-off side of the computer prescription and leaving it at reception or through the letterbox if the surgery is closed
  • by sending the request by post and collecting the prescription from the surgery, or by sending a stamped addressed envelope with your request for posting back to you. Please remember this can take upto  seven days for postal requests.
  • by sending your request to the surgery and then telephoning your local chemist to arrange for them to collect the prescription and deliver the medication, together with your repeat slip for next time.
  • by following the link on this page to the online service.
  • by fax your prescription request to us. Padgate 01925 820742 Woolston 01925 819369

Please allow 48 hours (excluding weekends and bank holidays) before collecting the prescription.

You will be asked to see the doctor for a check-up and review of your medication from time to time.

All patients on Warfarin have to produce their yellow book before we can issue their prescription for Warfarin. This is following a government safety directive to ensure that patients are being monitored and receiving the appropriate medication. If you cannot produce your yellow book please speak to a receptionist for further instructions.

Important information for patients taking Gabapentin or Pregabalin

Gabapentin and Pregabalin will become controlled drugs from 1st April 2019

This means that the way in which we prescribe these medications for you has changed.

As part of these changes we will be required to restrict the number of days we prescribe to a maximum of 28 days.

If you currently have your prescriptions for Gabapentin or Pregabalin sent electronically to the pharmacy then they will continue to be sent electronically after 1st April 2019.

If you are not signed up to a pharmacy and you currently collect your Gabapentin or Pregabalin prescriptions (FP10) from the surgery you will be required to Sign for the collection of the prescription.

*In the case of a representative collecting a prescription then photographic ID for them and a signed consent form from the patient (available from the surgery) will be required.

In addition, please note that your prescription for Gabapentin or Pregabalin will only be valid for 28 days.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Self-care medicines patients in Warrington


The medicines in phase two now join the medicines outlined in phase one’s consultation, meaning that unless there is an exceptional circumstance or a patient has a long-term condition patients will need to buy these medicines over the counter:


– Pain killers for minor aches and pains                                      – Tonics, vitamins and health supplements

– Ear wax removers                                                              – Lozenges, throat sprays, mouthwashes, gargles & toothpastes

– Indigestion remedies for occasional use                         – Creams for bruising, tattoos, and scars

– Hair removal creams                                                          – Moisturisers and bath additives for dry skin

– Sun creams                                                                         – Foods and food supplements

– Pain relief cream/ointment for short-term                         – Oral antihistamines for hay fever

– Decongestant nasal sprays and tablets                           – Teething gels

– Vaginal moisturisers (eg. lubricant gels and creams)     – Warts and verrucae paints

– Heparinoid gel/cream                                                         – Antiperspirants

– Antifungal treatments (for example for athletes foot)      – Treatments for bites and stings

– Treatments for cold sores                                                  – Antibacterial eye drops

– Treatment for diarrhoea                                                     – Head lice treatments

– Treatments for infant colic                                                – Creams/ointments for nappy rash

– Threadworm treatments                                                     – Vaginal thrush

– Haemorrhoids treatment                                                    – Cough preparations

– Eye care products (for example blepharitis wipes)                   – Probiotics

– Treatments for mild acne                                                   – Dandruff and cradle cap treatments

– Baby milks (unless a clinical need for a specialist milk)

Update Your Details

Patient Participation Group

Friends & Family Test

  • We would like you to think about your recent experiences of our service.

Tell us your comments on E-consult

  • How likely are you to recommend E-consult Online service to friends and family if they need similar care or advice?
  • Were you contacted by the practice about your E-consult request in the stated timeline?
  • How did you hear about the E-Consult service?
  • Do you feel your query was resolved?
  • How do you rate the service?
  • Were you offered E-consult when you contacted the surgery?

Patient Survey 2020 How are we doing

  • Padgate Medical Centre

    Dear Patient, We are asking patients to fill in this survey so we can monitor if changes we have made in delivery of services has helped them in accessing care or advice from the surgery. Thank you for taking time to respond. The Partners and Team.
  • Approximately how often have you been to the surgery in the last year?
  • We provide a text messaging service to help us to contact you for recalls, appointments, reminders. Do you feel that this has helped in receiving information in a timely manner?
  • When you have contacted us by the telephone, have you been satisfied with the advice you have been given when you have phoned to make an appointment?
  • We have introduced EConsult in October 2019. EConsult is an on-line consultation software accessed through the Practice website. Do you feel that it is becoming easier to make contact and to get appropriate advice?
  • When you have seen a GP, have you felt supported and been involved in the health care decisions?
  • When you have seen a member of our Nursing Team, have you felt supported and been involved in the health care decisions?
  • From March 2017, repeat prescriptions can no longer be ordered by the community Pharmacist. Orders can be taken via email, post, or box in reception. Do you feel supported in managing your medication?
  • What is it about the surgery that would lead you to recommend it to friends or other members of your family?
  • So that we can make better use of this survey, it helps us to know your age


  • Monday
    08:00 - 18:30
  • Tuesday
    08:00 - 18:30
  • Wednesday
    08:00 - 18:30 (Due to the current situation with COVID 19 our extended hours service has been suspended. This will be reviewed on a regular basis)
  • Thursday
    08:00 - 18:30
  • Friday
    08:00 - 18:30
  • Saturday
  • Sunday


  • Monday
    08:00 - 17.30 Temporarily Suspended
  • Tuesday
    08:00 - 17.30 Temporarily Suspended
  • Wednesday
    08:00 - 17.30 Temporarily Suspended
  • Thursday
    08:00 - 17.30 Temporarily Suspended
  • Friday
    08:00 - 13.30 Temporarily Suspended
  • Saturday
  • Sunday