Padgate Medical Centre

Padgate Medical Centre, 12 Station Road South, Padgate, Warrington | Tel: 01925 815333 | WARCCG.padgatemc@nhs.net | We're open

Woolston Branch Surgery, Woolston Neighbourhood Hub, Hall, Woolston, Warrington | Tel: 01925 813144 | WARCCG.padgatemc@nhs.net | We're open

NHS

Please note that when you are submitting an E-consult it is imperative that you are available to receive the call from the GP.  If the GP is unable to contact you due to the call not being answered you will need to resubmit an E-consult

Thank you for your feedback on E-consult

‘it was quick and my problem was easily resolved’

‘It was so easy to do and saved the Practice and myself time’

‘Easy to use and time saving for both myself and the GP’

‘Very satisfied’

‘Excellent service, submitted my form in the evening and received a call back from the surgery the next morning. Had an appointment with the Doctor 3 days later.
This was much easier than having to wait on the phone to get through and explain my problem to the receptionist. Very efficient and will use again and recommend to others.’

If you would like to provide your feedback please click on the coloured tile (Tell us your comments on E-consult)

Due to the current situation with COVID 19 our extended hours service has been suspended. This will be reviewed on a regular basis. ​

 

Prescription requests at Woolston Surgery

Due to the closure of Woolston Hub if you need to put in a prescription request this can still be done at Woolston Surgery by the back door of the surgery.

Please complete the request and knock on the door for a member of staff to collect. Please remember to nominate your pharmacy so your prescription can be sent to them. You can also leave your request at Padgate Medical Centre

Diabetic Drop In Centre – Bath Street, Warrington

In light of the current guidance around Covid-19 the Diabetes Drop in Centre at Bath Street has made the decision to postpone the diabetes drop in clinic on a Thursday 9am – 11 am until further notice.

Latest Guidance 16th March 2020

Booking Appointments

Due to the outbreak of COVID-19 (Coronavirus) in the UK we are changing how we book all face to face appointments. The online booking appointment system has been temporarily suspended at the surgery and we ask all patients to use either eConsult or to ring the practice to book an appointment. This will ensure that we are able to fully assess risk before appointments are booked at the surgery.

As you are aware the practice uses eConsult and patients are advised to seek advice via this service. Please visit the services section on our website for further information and access to the eConsult service

For any general information on coronavirus please visit www.nhs.uk/conditions/coronavirus-covid-19

Prescriptions

Until further notice all prescriptions will be sent electronically to a pharmacy of your choice. If you have not yet nominated a Pharmacy please do this as soon as possible. You can do this by contacting your pharmacy and ask them to do this or practice staff assist you with setting up the nomination.

Raising a Query

All queries are to be raised using the Admin tab on e-Consult

Essential services

Childhood immunisations will continue to be given on Tuesday morning by our nursing team, 6-8week baby check and post natals will be arranged in a designated clinic on Tuesdays with Dr Raj.

Coil & implant bookings 

Please be advised that for the foreseeable future we will not be taking any bookings for coil or implants – please call us in about 6 weeks to see if guidelines have changed

Smears

Any pre-booked smears will be re-arranged into a designated clinic at Padgate MC.

Woolston Surgery

Until further notice all patient facing service have been moved to Padgate MC

Delay Phase

We are now in the delay phase of our response to COVID-19. This entails significant changes to how we identify and manage potential cares of COVID-19.

  1. From today the public are being advised to stay at home (self-isolate) without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have
  • A new continuous cough or
  • High temperature (of 37.8 degrees centigrade or higher
  1. The geographic element of the case definition has now been removed. Travel and contact history are no longer important for diagnosis, which is on the basis of symptoms alone. If people who have travelled do not have symptoms they do not need to stay at home, regardless of their travel history.

Individuals should stay at home (self-isolate) for 7 days from the onset of symptoms.

 

 

Welcome to Padgate Medical Centre

At Padgate Medical Surgery the doctors and nurses and staff take pride in offering the highest standard of patient-centred healthcare. We try to focus on you as a whole person, and help you find ways to improve your health.

We help you manage any chronic illnesses you may have and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups, Family Planning Clinic, Diabetic Clinic. We are a training practice and you may be asked to see qualified doctors who are nearing the end of their GP training.  Our skilled staff include Practice Nurses, Health Care Assistant who can manage help for long term chronic conditions.

Our nurses manage many of the conditions that previously used to be managed by doctors- asthma, diabetes and COPD to name a few.

The practice would like to welcome Dr Kiki Lam who will be joining our team on 1st April 2020.

We would also like to welcome Dr Jenny Barratt who will be joining the practice on 19th March 2020

The Citizens Advice Bureau provide free appointments one day a week.  The referral for Citizen Advice Bureau will need to be from the GP.

The practice has wheelchair access and toilet facilities for the disabled.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback.

NHS APP

The new, simple and secure way to access a range of NHS services

on your smartphone or tablet.

Click on the link to find out more information and to download: https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/

 

Update Your Details

Patient Participation Group

Friends & Family Test

  • We would like you to think about your recent experiences of our service.

Tell us your comments on E-consult

  • How likely are you to recommend E-consult Online service to friends and family if they need similar care or advice?
  • Were you contacted by the practice about your E-consult request in the stated timeline?
  • How did you hear about the E-Consult service?
  • Do you feel your query was resolved?
  • How do you rate the service?
  • Were you offered E-consult when you contacted the surgery?

Patient Survey 2020 How are we doing

  • Padgate Medical Centre

    Dear Patient, We are asking patients to fill in this survey so we can monitor if changes we have made in delivery of services has helped them in accessing care or advice from the surgery. Thank you for taking time to respond. The Partners and Team.
  • Approximately how often have you been to the surgery in the last year?
  • We provide a text messaging service to help us to contact you for recalls, appointments, reminders. Do you feel that this has helped in receiving information in a timely manner?
  • When you have contacted us by the telephone, have you been satisfied with the advice you have been given when you have phoned to make an appointment?
  • We have introduced EConsult in October 2019. EConsult is an on-line consultation software accessed through the Practice website. Do you feel that it is becoming easier to make contact and to get appropriate advice?
  • When you have seen a GP, have you felt supported and been involved in the health care decisions?
  • When you have seen a member of our Nursing Team, have you felt supported and been involved in the health care decisions?
  • From March 2017, repeat prescriptions can no longer be ordered by the community Pharmacist. Orders can be taken via email, post, or box in reception. Do you feel supported in managing your medication?
  • What is it about the surgery that would lead you to recommend it to friends or other members of your family?
  • So that we can make better use of this survey, it helps us to know your age

Padgate
Medical

  • Monday
    08:00 - 18:30
  • Tuesday
    08:00 - 18:30
  • Wednesday
    08:00 - 18:30 (Due to the current situation with COVID 19 our extended hours service has been suspended. This will be reviewed on a regular basis)
  • Thursday
    08:00 - 18:30
  • Friday
    08:00 - 18:30
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Woolston
Branch

  • Monday
    08:00 - 17.30 Temporarily Suspended
  • Tuesday
    08:00 - 17.30 Temporarily Suspended
  • Wednesday
    08:00 - 17.30 Temporarily Suspended
  • Thursday
    08:00 - 17.30 Temporarily Suspended
  • Friday
    08:00 - 13.30 Temporarily Suspended
  • Saturday
    CLOSED
  • Sunday
    CLOSED