Padgate Medical Centre

Padgate Medical Centre, 12 Station Road South, Padgate, Warrington

Telephone: 01925 815333

CMICB-WAR.PadgateMC@nhs.net

Sorry, we're closed

Click ‘Contact us online – New request’ below to submit your request. Systmconnect replaces Patchs from 10th November 2025

Systmconnectlink

SYSTM CONNECT 

You DO NOT need a log in for Systm Connect.  You can use this by clicking on the Red Feature File show on the right of this page.

Once you have clicked on the Red box you can bypass the log in information and go directly to the the Medical Request section.

Please select the Medical Requests

Medical request:

Non-urgent medical conditionGet help with a non urgent health problemPicture2
New Condition –  Get help with a new health problem

Admin request:

Register as new patient
Doctor’s Letter
Fit Note
Test Results
Other admin requests

 

You will be asked to confirm that the request is not an emergency:Picture3

Padgate Medical Centre Fair Use Policy 

https://padgatemedicalcentre.co.uk/fair-use-policy/

When and how can you contact your general practice?

Whether you make your request by phone, on-line or visiting our Practice, you may be asked to provide some details so that we can assess what is best for you based on your clinical need. The practice team will consider your request for an appointment or medical advice and tell you within one working day what will happen next.

Padgate Medical Centre is open from 8.00am to 6.30pm, Monday to Friday.

Throughout these hours you, or your carer on your behalf, can:

  • Submit a non urgent SystemConnect request using the link above or via the NHS App to which you will receive a response within one working day which will inform you of what happens next. This could be:
    • An appointment that day or a subsequent day
    • A phone call that day or subsequent day
    • A text message responding to your query
    • Advice to go to a Pharmacy or another NHS Service
  • Visit the practice
  • Call them
  • Go online using the practice’s website or the NHS App.

You can choose the way you contact your practice based on what is best for you.

Who might help you?

You might be offered a face-to-face appointment or a phone call with a GP or other member of the practice staff, like a nurse or pharmacist.

If you have a carer, they can speak for you with your consent.

You can ask to see a preferred healthcare professional, the practice will try to meet your request, although you might have to wait longer for that person to be available.

It can be helpful to see the same healthcare professional, particularly if you have a long-term health condition.

When Padgate Medical Centre is closed

If you need urgent help for your physical or mental health when the Practice is closed, and you cannot wait until they open, go online to 111.nhs.uk or call 111. They will tell you what to do next.

What if it’s an emergency?

If it’s a serious or life-threatening emergency, go straight to A&E (Accident and Emergency) or call 999.

Our GPs clinically triage all of the information on your SystmConnect form and decide on the best outcome for you.

This could be:-

  • An appointment with a clinician at the Surgery in person or over the telephone
  • At the Minor Ailments Clinic at:
    • Birchwood Medical Centre, 15 Benson Road, Warrington WA3 7PJ. 
  • An Extended Access appointment at Padgate Medical Centre between 18.30am and 20.00pm on a Wednesday
  • Directed to the ‘Pharm refer’ scheme at your Local pharmacy.

For most minor illnesses the Pharmacist can give you the best advice or treatment needed including Antibiotics, if appropriate. You can also self -refer to the pharmacy for this.

  • A Physiotherapy, Mental Health, Child Services, Elderly Care, Social prescriber and a Health and Wellbeing Coach where appropriate, with healthcare professionals that work alongside us here at the Surgery.
  • A prescription.
  • Self-care.

Paramedic Service 

Our Paramedics address a variety of same-day urgent conditions, including respiratory and cardiac issues, skin infections, and musculoskeletal problems. They visit housebound patients or those too unwell to make it to their surgery.

East Warrington PCN has 2 paramedics that work across the network , seeing patients from Birchwood Medical Centre, Fearnhead Medical Centre and Padgate Medical Centre. Because of this , your appointment location may be at one of the neighbouring practices instead of your registered GP surgery.

Appointments can be at the following location :

Birchwood Medical Centre, 15 Benson Road, Warrington WA3 7PJ. 

If you have a paramedic appointment booked, please check the location prior to your appointment time to ensure you are in the correct place.

The below video explains why you might be seeing our Paramedic .

Medicines Waste campaign

We need your help to reduce medicines waste in our area. We are asking patients to check what prescription medicines you still have at home, and ‘only order what you need’ when ordering repeat prescriptions. 

Visit: www.cheshireandmerseyside.nhs.uk/medicines-waste to find out more.

You and Your General Practice 

From 1 October it is a contractual requirement for all GP practices to publish on their website a ‘Patient Charter’ called “You and Your General Practice (YYGP).
You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how patients can get the best from their GP team. YYGP also enables patient to provide feedback or raise concerns with their GP Practice, Healthwatch or the integrated care board (ICB).
YYGP describes what practices and patients can expect of each other. Patients are encouraged to be on time, be prepared, and avoid wasted appointments by cancelling early. Patients can ask to be supported by general practices in a variety of ways (for example, by making reasonable adjustments).
Click on the link below to read the guide which tells you what to expect from your general practice and how you can help them so you get the vest from the NHS.
My GP has referred me to a Specialist, What happens now! Click on the link
Lund Cancer Screening 

Lung Cancer Screening is an NHS screening programme for people aged between 55 and 74 who smoke or have smoked in the past.

The screening (formerly known as Targeted Lung Health Checks) is offered in parts of England where there is a high incidence of smoking and lung cancer. It will roll out to the whole of the country by 2029/2030 as the national screening programme for lung cancer.

In Cheshire and Merseyside, they are being offered in Wirral, Warrington, Liverpool, Halton, Knowsley, St Helens and South Sefton. They will roll out to north Sefton in January 2026 before going into the rest of Cheshire later.

You can watch a video with our screening team explaining what they are – with sign language – here and see an animation about Lung Cancer Screening below:

PHARMACY FIRST 

Pharmacy First is expected to free up GP appointments for patients who need them most and will give people quicker and more convenient access to safe and high quality healthcare. It includes the supply of appropriate medicines for 7 common conditions including earache, sore throat, and urinary tract infections, aiming to address health issues before they get worse.

Currently, NHS patients in England must visit their GP to access prescription only medication, meaning repeated GP visits and delays in treatment.

Community pharmacies offer a more convenient way to access healthcare that includes support with healthy eating, exercise, stopping smoking, monitoring your blood pressure, contraception.

You can find all participating Pharmacies by clicking on the link below.

NHS Service Finder – NHS England Digital

 

Home – Lower My Drinking

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Off Load 
Support for Men with Mental Health issues
 
Offload is a great program run for men through the Warrington Wolves Foundation. It is a men’s mental fitness and wellbeing project run by Rugby League Cares, helping challenge how the sporting world tackles issues such as depression and anxiety. It has already received widespread acclaim for its work with thousands of men. Sessions run every Tuesday, from 18:30pm at The Halliwell Jones Stadium. There’s no need to sign up in advance, just show up on the day!
Please follow/share the link  OFFLOAD

Friends and FamilyQrcodeforfriendsandfamilytest (1)

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use Padgate Medical Centre should have the opportunity to provide feedback on their experience. Listening to the views of patients helps identify what is working well and what can be improved.

Your feedback is very important to us: https://forms.office.com/e/KQzZ9RCMXT

Friendsandfamilydec25

 

 

Zero Tolerance

NHS Staff must be able to come to work without fear of violence, abuse or harassment from patients or their relatives. The NHS has a zero tolerance attitude towards violence (1). Violent, threatening or abusive behaviour including shouting and swearing will not be tolerated at this practice. Patients who act in such a manner will be asked to leave the premises; the Police may be called and you could be removed from our patient list. Our staff are here to help you, please treat them with respect.

Social Media Zero Tolerance Policy
Following activity on Social Media where patients of Padgate Medical Centre have posted derogatory comments about the practice and some of our staff; we now have a Social Media Zero Tolerance Policy in place.
If any such posts are brought to our attention they could be viewed as a potential breakdown in the doctor-patient professional relationship, and may result in the individual being removed from our list.
We may contact the patients involved and invite them to have a discussion with the practice manager or one of the GP Partners to explore any issues they may have.
We welcome all feedback as it gives us the opportunity to review the services that we provide and, where necessary or appropriate, make changes or improvements.
We would ask that rather than posting derogatory or hurtful comments about the practice or any of our staff on social media, please speak to us about this or put your comments to us in writing giving us the opportunity to respond.
Posting derogatory or offensive comments online can cause unwarranted distress to our practice members and staff.
They may also cause other patients to delay or dissuade them from presenting to the surgery to received medical treatment.
PLEASE CONSIDER THE IMPACT OF YOUR ONLINE ACTIVITY BEFORE YOU POST A COMMENT.

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Our next Patient Participation Group meeting will be held  on TBC

If you wish to attend please contact the surgery or click on the purple box above to register ‘ Join our Patient Participation Group’

Click on the link to Download the NHS App

NHS App – view and share you NHS COVID Pass – easy to use guide

See the source image

This practice is delighted to be signed up to the Green Impact for Health Toolkit and is actively taking steps to reduce our carbon footprint.

The climate emergency is also a health emergency, and health care in the UK contributes 5.4% of the UK’s carbon emissions. We need to enhance the health of our current population without compromising the health of future generations, and this means operating within the sustainable boundaries of the planet. Fortunately most of the solutions for the planet also make our health better – for example eating a mainly plant-based diet, engaging in active travel and exercise in nature, avoiding smoking, reducing pollution etc all enhance our health and reduce our need for medications

 

 

Latest News

COMING SOON SYSTEM CONNECT STARTING ON MONDAY 10TH NOVEMBER 2025 WHICH WILL BE REPLACING PATCHS

Posted on November 5th, 2025

Woolston Surgery

Posted on September 30th, 2025

Woolston Surgery is temporarily closed. Please contact Padgate Medical Centre

Dr Raj

Posted on September 1st, 2025

Padgate Medical Centre wishes to formally announce the upcoming departure of Dr Raj, who will be voluntarily leaving our practice […]