PATCHS provides lots of benefits including being able to make requests in your own time,
avoid telephone queues and waiting rooms, and getting quick responses.
Fill in as much information as you can so our GP can fully understand your symptoms – this could make a difference in which appointment you are allocated.
Ensure you advise us of any times your are unavailable for an appointment/telephone call.
Try to complete these yourself to free up our receptionist to complete them with those that cannot and need support.
Ask if you need help using the Patchs system – our receptionists are more than happy to help.
PATCHS also helps patients who struggle to contact their GP practice using the telephone or in-person.
This includes patients who have hearing or speaking impairments, anxiety, and who speak English as a second language.
Once PATCHS has reached the maximum capacity for the day, it will automatically be switched off until the next working day.
Please note we do not accept prescription requests via PATCHS
One in four people experience mental health issues each year. 792 million people are affected by mental health issues worldwide. This means that you are not alone!
My Possible Self: The Mental Health App that uses clinically proven content to reduce stress, anxiety and low mood in 8 weeks.
• Track your mood every day with our FREE Mood Tracker • Understand what signs and symptoms to look out for
• Discover practical steps to look after your own mental health Featured on the NHS Digital Apps Library and Good Thinking; the NHS approved wellbeing service.
We do not accept prescription requests via PATCHS Please post your request in the letter box at the surgery or by clicking on the link on the home page ‘Order Your Prescription’ to submit via system online patient services – please contact reception to obtain your username & password
Our next Patient Participation Group meeting will be held as a virtual meeting on 16th February 2024
If you wish to attend please contact the surgery or click on the purple box above to register ‘ Join our Patient Participation Group’
This practice is delighted to be signed up to the Green Impact for Health Toolkit and is actively taking steps to reduce our carbon footprint.
The climate emergency is also a health emergency, and health care in the UK contributes 5.4% of the UK’s carbon emissions. We need to enhance the health of our current population without compromising the health of future generations, and this means operating within the sustainable boundaries of the planet. Fortunately most of the solutions for the planet also make our health better – for example eating a mainly plant-based diet, engaging in active travel and exercise in nature, avoiding smoking, reducing pollution etc all enhance our health and reduce our need for medications
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