Padgate Medical Centre

Padgate Medical Centre, 12 Station Road South, Padgate, Warrington | Tel: 01925 815333 | WARCCG.padgatemc@nhs.net

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Patient Participation Group

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Patient Participation Group

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Patient Survey 2020 - How are we doing?

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Patient Participation Group

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Patient Survey 2020 - How are we doing?

Padgate Medical Centre
Dear Patient, We are asking patients to fill in this survey so we can monitor if changes we have made in delivery of services has helped them in accessing care or advice from the surgery. Thank you for taking time to respond. The Partners and Team.
Question 1
Approximately how often have you been to the surgery in the last year?
Question 2
We provide a text messaging service to help us to contact you for recalls, appointments, reminders. Do you feel that this has helped in receiving information in a timely manner?
Question 3
When you have contacted us by the telephone, have you been satisfied with the advice you have been given when you have phoned to make an appointment?
Question 4
We have introduced EConsult in October 2019. EConsult is an on-line consultation software accessed through the Practice website. Do you feel that it is becoming easier to make contact and to get appropriate advice?
Question 5
When you have seen a GP, have you felt supported and been involved in the health care decisions?
Question 6
When you have seen a member of our Nursing Team, have you felt supported and been involved in the health care decisions?
Question 7
From March 2017, repeat prescriptions can no longer be ordered by the community Pharmacist. Orders can be taken via email, post, or box in reception. Do you feel supported in managing your medication?
Question 8
What is it about the surgery that would lead you to recommend it to friends or other members of your family?
Question 9
So that we can make better use of this survey, it helps us to know your age
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