Padgate Medical Centre
We are asking patients to fill in this survey so we can monitor if changes we have made in delivery of services has helped them in accessing care or advice from the surgery. Thank you for taking time to respond.
The Partners and Team.
Approximately how often have you been to the surgery in the last year?
1-2 times 5 times Once a month Every week More often Question 2
We provide a text messaging service to help us to contact you for recalls, appointments, reminders. Do you feel that this has helped in receiving information in a timely manner?
Yes Not Used No Question 3
When you have contacted us by the telephone, have you been satisfied with the advice you have been given when you have phoned to make an appointment?
Yes Definately Yes Not Sure Not really Definately Not Question 4
We have introduced EConsult in October 2019. EConsult is an on-line consultation software accessed through the Practice website. Do you feel that it is becoming easier to make contact and to get appropriate advice?
Yes Definately Yes Not Sure Not really Definately Not Question 5
When you have seen a GP, have you felt supported and been involved in the health care decisions?
Yes Definately Yes Not Sure Not Really Definately Not Question 6
When you have seen a member of our Nursing Team, have you felt supported and been involved in the health care decisions?
Yes definately Yes Not Sure Not really Definately Not Question 7
From March 2017, repeat prescriptions can no longer be ordered by the community Pharmacist. Orders can be taken via email, post, or box in reception. Do you feel supported in managing your medication?
Yes Definately Yes Not Sure Not Really Definately Not Question 8
What is it about the surgery that would lead you to recommend it to friends or other members of your family?
So that we can make better use of this survey, it helps us to know your age
0 - 5 5 - 20 20 - 50 50 - 70 70+