You and Your General Practice
From 1 October it is a contractual requirement for all GP practices to publish on their website a ‘Patient Charter’ called “You and Your General Practice (YYGP).
You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how patients can get the best from their GP team. YYGP also enables patient to provide feedback or raise concerns with their GP Practice, Healthwatch or the integrated care board (ICB).
YYGP describes what practices and patients can expect of each other. Patients are encouraged to be on time, be prepared, and avoid wasted appointments by cancelling early. Patients can ask to be supported by general practices in a variety of ways (for example, by making reasonable adjustments).
Click on the link below to read the guide which tells you what to expect from your general practice and how you can help them so you get the vest from the NHS.
Named GP
Under the terms of the latest GP contract, the Practice is required to allocate all patients a “named accountable GP”. This is an administrative exercise in order for patients to have a named responsible GP should they require them.
Please note there is no need to telephone the Practice for this information. Ours staff are able to tell you which of our doctors is your “named GP”.
Having a “named GP” does not prevent you from seeing any other docto in the Practice. You do not have to see your “named GP”; you can continue to see who you wish. Your “named GP” will not be available at all times if your needs are urgent, you may need to discuss them with an alternative doctor.