How to find us

We have two sites, Padgate Medical Centre and Woolston Surgery.

The Woolston surgery is currently closed.

Get directions to Padgate medical centre here

Public Transport

The following transport lines have routes that pass near the surgery:

Bus: 17, 21, 28A, 4, 28

Train: Northern, Transpennine express, East midlands railway, avanti west coast

Parking

There is same level public parking available at the side of the practice with disabled parking near the entrance. The parking area is not owned by the surgery.

Access for wheelchair users

Automatic doors have been installed to access the surgery. The surgery is one level.

Hearing difficulties

The reception desk has a hearing loop system installed.

If you are experiencing hearing difficulties when being called in to see the doctor or nurse, please do let us know in order for us to set up an alert on your medical records and personally collect you from the waiting room. Our consulting rooms are numbered to assist patients in accessing the correct room.

Visual impairments

For those with visual impairments, our receptionists are happy to assist with checking you in for your appointment. Our clinicians will also be happy to collect you from the reception when they are ready to call you in.

Toilet access for wheelchair users

A disabled toilet with wheelchair access is available for patient use.

Should you have any further recommendations as to how we could assist disabled patients, please contact the Practice Manager.

Interpreters

If your first language is not English, we are able to arrange over the phone interpreters for your appointment. We use a third party service for interpreting, so unfortunately, occasionally come across some issues in terms of interpreter availability if appointments are booked in short notice, in which case we would look to reschedule if it was in your best interest.

On our reception, we also have interpreting devices, in order for our Care Navigators to be able to communicate with patients at the desk in other languages. If you are calling us and your main language is not English, we ask that you try where possible to contact us with the help of someone you trust who can speak and understand English. If this is not possible, we will try our best to contact you back through an over-the-phone interpreter.