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Prescription Information for patients

From Monday 11th March 2019 Padgate Medical Centre in accordance with the NHS England national rollout will commence with submitting a prescription request for controlled drugs via our Electronic Prescribing System. 

Benefits include: 

  • This will make it easier for patients as all your prescriptions can be sent electronically to your nominated pharmacy
  • sending more prescriptions electronically will reduce the administrative burden on both GP practice and pharmacy staff 
  • prescriptions will be sent securely and electronically, and so can’t be lost or misplaced
  • being able to see everything that has been prescribed helps pharmacists make the right decisions to safely and effectively dispense the right drugs for patients
  • patients who had chosen not to use EPS because they still had paper prescriptions for controlled drugs can now benefit

Important information for patients taking Gabapentin or Pregabalin

Gabapentin and Pregabalin will become controlled drugs from 1st April 2019

This means that the way in which we prescribe these medications for you has changed.

As part of these changes we will be required to restrict the number of days we prescribe to a maximum of 28 days.

If you currently have your prescriptions for Gabapentin or Pregabalin sent electronically to the pharmacy then they will continue to be sent electronically after 1st April 2019.

If you are not signed up to a pharmacy and you currently collect your Gabapentin or Pregabalin prescriptions (FP10) from the surgery you will be required to Sign for the collection of the prescription.

*In the case of a representative collecting a prescription then photographic ID for them and a signed consent form from the patient (available from the surgery) will be required.

In addition, please note that your prescription for Gabapentin or Pregabalin will only be valid for 28 days.

Repeat Prescriptions

Repeat prescriptions require 48 hours to be processed.Theycan be ordered in several ways:

  • by ticking items required on the right-hand tear-off side of the computer prescription and leaving it at reception or through the letterbox if the surgery is closed

  • by sending the request by post and collecting the prescription from the surgery, or by sending a stamped addressed envelope with your request for posting back to you. Please remember this can take upto  seven days for postal requests.

  • by sending your request to the surgery and then telephoning your local chemist to arrange for them to collect the prescription and deliver the medication, together with your repeat slip for next time.

  • by following the link on this page to the online service.

  • by fax your prescription request to us. Padgate 01925 820742 Woolston 01925 819369

Please allow 48 hours (excluding weekends and bank holidays) before collecting the prescription.

You will be asked to see the doctor for a check-up and review of your medication from time to time.

All patients on Warfarin have to produce their yellow book before we can issue their prescription for Warfarin. This is following a government safety directive to ensure that patients are being monitored and receiving the appropriate medication. If you cannot produce your yellow book please speak to a receptionist for further instructions.

pill Click here to order your repeat prescription online

Please note if you order your prescription online on Friday afternoon or evening this will not be ready for collection until Wednesday morning.  This also applies to to prescription requests submitted on Saturday's & Sunday's

Repeat prescription request require

48 hours notice 

Order Monday before 2pm – Ready Wednesday after 2pm - Collect from pharmacy Thursday

Order Tuesday before 2pm – Ready Thursday after 2pm - Collect from pharmacy Friday

Order Wednesday before 2pm – Ready Friday after 2pm - Collect from pharmacy Monday

Order Thursday before 2pm – Ready Monday after 2pm - Collect from pharmacy Tuesday

Order Friday before 2pm – Ready Tuesday after 2pm - Collect from pharmacy Wednesday


Can we ask that patients do not leave urine/stool samples at Woolston Surgery please take to Padgate Medical Centre


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