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Padgate Medical Centre
At Padgate Medical Surgery the doctors and nurses and staff take pride in offering the highest standard of patient-centred healthcare. We try to focus on you as a whole person, and help you find ways to improve your health.
We help you manage any chronic illnesses you may have and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups, Family Planning Clinic, Diabetic Clinic. We are a training practice and you may be asked to see qualified doctors who are nearing the end of their GP training. Our skilled staff include Practice Nurses, Health Care Assistant who can manage help for long term chronic conditions.
Our nurses manage many of the conditions that previously used to be managed by doctors- asthma, diabetes and COPD to name a few.
Dr J Tirunavkarasu is leaving the practice.
The practice would like to welcome Dr Kiki Lam who will be joining our team.
The Citizens Advice Bureau provide free appointments one day a week.
The practice has wheelchair access and toilet facilities for the disabled.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback.
Appointments at Padgate Medical Centre
Our Receptionists are all trained Patient Advisors.
As part of our team, they have been trained to ask certain questions in order to ensure that you receive:
- The most appropriate clinical care
- From the most appropriate clinician/health care professional
- At the most appropriate time
Patient Advisors are asked to collect brief information from patients:
- To help clinician’s to prioritise their workload
- To ensure that all patients receive the appropriate level of care
- To direct patients to see an Advanced Nurse Practitioner or health care professional
- To help to direct patient to where they can find advice to self-manage their problem – ie local pharmacy or NHS choices/Self-care forum/My Life Warrington
If you have an emergency that can’t wait this will be passed to the Doctor who is on call who will assess the emergency (Please note: this may not be your usual GP). They are also on call for home visits.
Please note it is vital that the Doctor is given accurate details of your symptoms and the receptionist will ask for this information. This ensures he/she can prioritise those patients who need to be seen immediately because they have serious symptoms.
If a GP locum asks you to book a follow up appointment within a specified time frame you will be given a slip to hand in at reception.
Prescription Information for patients
From Monday 11th March 2019 Padgate Medical Centre in accordance with the NHS England national rollout will commence with submitting a prescription request for controlled drugs via our Electronic Prescribing System.
- This will make it easier for patients as all your prescriptions can be sent electronically to your nominated pharmacy
- sending more prescriptions electronically will reduce the administrative burden on both GP practice and pharmacy staff
- prescriptions will be sent securely and electronically, and so can’t be lost or misplaced
- being able to see everything that has been prescribed helps pharmacists make the right decisions to safely and effectively dispense the right drugs for patients
- patients who had chosen not to use EPS because they still had paper prescriptions for controlled drugs can now benefit
Important information for patients taking Gabapentin or Pregabalin
Gabapentin and Pregabalin will become controlled drugs from 1st April 2019
This means that the way in which we prescribe these medications for you has changed.
As part of these changes we will be required to restrict the number of days we prescribe to a maximum of 28 days.
If you currently have your prescriptions for Gabapentin or Pregabalin sent electronically to the pharmacy then they will continue to be sent electronically after 1st April 2019.
If you are not signed up to a pharmacy and you currently collect your Gabapentin or Pregabalin prescriptions (FP10) from the surgery you will be required to Sign for the collection of the prescription.
*In the case of a representative collecting a prescription then photographic ID for them and a signed consent form from the patient (available from the surgery) will be required.
In addition, please note that your prescription for Gabapentin or Pregabalin will only be valid for 28 days.
Important changes to repeat prescription ordering
We are working with NHS Warrington Clinical Commissioning group as part of a pilot project of seven GP practices in the area to monitor and control medicines more closely, reduce wastage and use our limited resources as efficiently as possible.
Our NHS needs everyone to work together to make sure only medicines that are needed are requested. We have looked at areas around the country and have seen that when patients order their own prescriptions this is safer and reduces waste.
Over-ordering, stockpiling and unused medicines cost the NHS hundreds of millions of pounds every year. This is money that we believe can, and should, go to provide vital health services.
As part of this, the way repeat prescriptions are ordered is changing.
Following the lead of other CCG colleagues in our footprint area, a staged pilot programme will commence involving seven GP practices. These are Padgate, Culcheth Health Centre , Appleton, Chapelford, Holes Lane, Greenbank and Westbrook surgeries.
This will mean that pharmacies that dispense for the pilot sites will not be able to reorder repeat prescriptions for patients and patients will be required to order them directly from their GP practice from their go live date. Patients are advised to speak to their pharmacy about collection and delivery options.
Vulnerable patients, such as the elderly, or those with learning difficulties/disabilities or additional medical needs will be asked to contact us for further support.
If you already order from us directly, this project will not affect you.
We are asking you to order your medicine directly from us at the practice from Wednesday 1st March 2017 rather than allowing your repeat prescriptions to be ordered on your behalf by your local pharmacy. If you already order in this way, you will not be affected by the change.
Please do not stop taking any medicine unless your GP has told you it is safe to do so. These changes do not mean that if you need a repeat prescription, for example for COPD, diabetes, anxiety and depression you will not receive it.
Unfortunately we are unable to take prescription requests over the phone. To avoid disappointment please do not ring the practice to request your repeat prescription.
Remember to allow enough time when ordering your repeat prescription for those items that you need. You should order when you have five days of medicines left so that your prescription is ready to collect at the practice or at your nominated Pharmacy. Please note it takes 48 hours to turn a prescription around in the GP surgery from ordering to it being ready to be collected.
Who to contact if you need more support?
If you feel you or someone you know may need support ordering your repeat prescription or you are a carer for someone who might need help, please contact your GP practice.
HAVE YOUR SAY TO IMPROVE YOUR CARE
We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice.
To do this click on the link on the right hand side of the page head "Friends & Family Test".
There are paper copies of the questionnaire in the surgery waiting room. Please put in the box after completion.
You can have your say without giving your name and we will use the information to plan improvements to our service.
As of 30th September 2016 Padgate Medical Centre and Woolston Surgery will have a call recording and monitoring service for training and monitoring purposes
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(Site updated 19/11/2019)