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Do It Online

As of Wednesday 17th July 2019 patients will be able to book online 25% of the appointments available. 

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • complete questionnaires
  • view coded content your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

**IMPORTANT**

PLEASE CONSULT THE GUIDE BELOW FOR BOOKING ONLINE APPOINTMENTS APPROPRIATELY

 

ONLINE BOOKING GUIDE

Appointment Required

Slot type to book

Who this is with

Appointment

length

Booking Guidance

GP in advance

7 day Online booking GP

GP

10mins

Please type reason for appointment

GP same day

Same Day Online booking GP

GP

10mins

Please type reason for appointment

ANP next day

1 day Advanced Nurse Practitioner Online

ANP

15mins

Please type reason for appointment

Blood pressure review

Hypertension only

Practice Nurse

20mins

Only book this slot if you are due for your hypertension review

Cervical Smear

Cervical Smear only

Practice Nurse

10mins

Only book this slot if you are 25yrs or over and have received an invite letter.

Blood Test

Blood test if requested by Practice

Phlebotomy clinic

10mins

Blood test if requested by Practice.

 

Please note:

The practice has provided the above guide to assist patients in booking the correct type of online appointment.

The Practice is NOT responsible for patient errors online and are unable to accommodate patients who attend expecting an alternative consultation to the type booked online.

GP APPOINTMENTS BOOKED ONLINE ARE FOR 10 MINUTES ONLY AND THIS IS FOR ONE PROBLEM.

The following appointments should NOT be booked online - Coil insertion/removal, Implant insertion/removal, Pessary insertion/removal, Joint injections

Padgate Medical Centre

At Padgate Medical Surgery the doctors and nurses and staff take pride in offering the highest standard of patient-centred healthcare. We try to focus on you as a whole person, and help you find ways to improve your health.

We help you manage any chronic illnesses you may have and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups, Family Planning Clinic, Diabetic Clinic. We are a training practice and you may be asked to see qualified doctors who are nearing the end of their GP training.  Our skilled staff include Practice Nurses, Health Care Assistant who can manage help for long term chronic conditions.

Our nurses manage many of the conditions that previously used to be managed by doctors- asthma, diabetes and COPD to name a few.

The Citizens Advice Bureau provide free appointments one day a week.

The practice has wheelchair access and toilet facilities for the disabled.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback.

Appointments at Padgate Medical Centre

Our Receptionists are all trained Patient Advisors.

 

As part of our team, they have been trained to ask certain questions in order to ensure that you receive:

  • The most appropriate clinical care
  • From the most appropriate clinician/health care professional
  • At the most appropriate time

Patient Advisors are asked to collect brief information from patients:

  • To help clinician’s to prioritise their workload
  • To ensure that all patients receive the appropriate level of care
  • To direct patients to see an Advanced Nurse Practitioner or health care professional
  • To help to direct patient to where they can find advice to self-manage their problem – ie local pharmacy or NHS choices/Self-care forum/My Life Warrington

If you have an emergency that can’t wait this will be passed to the Doctor who is on call who will assess the emergency (Please note: this may not be your usual GP). They are also on call for home visits.

Please note it is vital that the Doctor is given accurate details of your symptoms and the receptionist will ask for this information. This ensures he/she can prioritise those patients who need to be seen immediately because they have serious symptoms.

If a GP locum asks you to book a follow up appointment within a specified time frame you will be given a slip to hand in at reception.

Lifestyle & Weight Loss Advice

Padgate surgery is pleased to announce that we have a new service being piloted in collaboration with 2 neighbouring practices- Fearnhead and Birchwood.

We are offering lifestyle and weight loss advice in conjunction with a lifestyle advisor who will be based at one of the three practices each week. You will be able to access an appointment at any of the three practices.  Please speak to a member of staff for more details.

As well as ensuring the best health services are available when you need them, we want to help you work towards achieving a healthy lifestyle.

A healthy lifestyle can help prevent you from developing long-term conditions such as diabetes, heart disease and high blood pressure. You can help yourself to keep in good health by eating healthily, keeping active, drinking sensibly, stopping smoking, and managing your stress levels.

A range of options are available to support people with weight loss.

One suitable option would be to see the lifestyle advisor who will be able to offer advice on healthy eating, weight management and getting physically active.

Many doctors now believe that when it comes to your health, your waist measurement is important.

While knowing your body mass index (BMI) is a good way to decide if you’re overweight, it doesn’t tell the whole story.

BMI is a measure of how healthy your weight is for your height. You can work out what your BMI is by using the NHS Choices BMI healthy weight calculator.

If you have a high BMI, you’re likely to be carrying extra fat. But your health could be at greater risk depending on where you store that fat.

Having a large amount of tummy fat (compared to fat around your bottom or thighs) makes you more likely to develop diabetes and heart problems.

A healthy waist circumference for men is less than 94cm (37 inches), and for women it’s less than 80cm (32 inches).

Losing weight and keeping it off isn’t easy, but it has many benefits. You may only need to make small changes to your lifestyle to maintain a healthy weight.

 Prescription Information for patients

From Monday 11th March 2019 Padgate Medical Centre in accordance with the NHS England national rollout will commence with submitting a prescription request for controlled drugs via our Electronic Prescribing System. 

Benefits include: 

  • This will make it easier for patients as all your prescriptions can be sent electronically to your nominated pharmacy
  • sending more prescriptions electronically will reduce the administrative burden on both GP practice and pharmacy staff 
  • prescriptions will be sent securely and electronically, and so can’t be lost or misplaced
  • being able to see everything that has been prescribed helps pharmacists make the right decisions to safely and effectively dispense the right drugs for patients
  • patients who had chosen not to use EPS because they still had paper prescriptions for controlled drugs can now benefit

Important information for patients taking Gabapentin or Pregabalin

Gabapentin and Pregabalin will become controlled drugs from 1st April 2019

This means that the way in which we prescribe these medications for you has changed.

As part of these changes we will be required to restrict the number of days we prescribe to a maximum of 28 days.

If you currently have your prescriptions for Gabapentin or Pregabalin sent electronically to the pharmacy then they will continue to be sent electronically after 1st April 2019.

If you are not signed up to a pharmacy and you currently collect your Gabapentin or Pregabalin prescriptions (FP10) from the surgery you will be required to Sign for the collection of the prescription.

*In the case of a representative collecting a prescription then photographic ID for them and a signed consent form from the patient (available from the surgery) will be required.

In addition, please note that your prescription for Gabapentin or Pregabalin will only be valid for 28 days.

 Important changes to repeat prescription ordering 

We are working with NHS Warrington Clinical Commissioning group as part of a pilot project of seven GP practices in the area to monitor and control medicines more closely, reduce wastage and use our limited resources as efficiently as possible.

 

Our NHS needs everyone to work together to make sure only medicines that are needed are requested. We have looked at areas around the country and have seen that when patients order their own prescriptions this is safer and reduces waste.

 

Over-ordering, stockpiling and unused medicines cost the NHS hundreds of millions of pounds every year. This is money that we believe can, and should, go to provide vital health services.

 

As part of this, the way repeat prescriptions are ordered is changing.

 

Following the lead of other CCG colleagues in our footprint area, a staged pilot programme will commence involving seven GP practices. These are Padgate, Culcheth Health Centre , Appleton, Chapelford, Holes Lane, Greenbank and Westbrook surgeries.

 

This will mean that pharmacies that dispense for the pilot sites will not be able to reorder repeat prescriptions for patients and patients will be required to order them directly from their GP practice from their go live date. Patients are advised to speak to their pharmacy about collection and delivery options.

 

Vulnerable patients, such as the elderly, or those with learning difficulties/disabilities or additional medical needs will be asked to contact us for further support.

 

If you already order from us directly, this project will not affect you.

 

We are asking you to order your medicine directly from us at the practice from Wednesday 1st March 2017 rather than allowing your repeat prescriptions to be ordered on your behalf by your local pharmacy. If you already order in this way, you will not be affected by the change.

 

Please do not stop taking any medicine unless your GP has told you it is safe to do so. These changes do not mean that if you need a repeat prescription, for example for COPD, diabetes, anxiety and depression you will not receive it.

 

Unfortunately we are unable to take prescription requests over the phone. To avoid disappointment please do not ring the practice to request your repeat prescription.

 

Remember to allow enough time when ordering your repeat prescription for those items that you need. You should order when you have five days of medicines left so that your prescription is ready to collect at the practice or at your nominated Pharmacy. Please note it takes 48 hours to turn a prescription around in the GP surgery from ordering to it being ready to be collected.

 

Who to contact if you need more support?

If you feel you or someone you know may need support ordering your repeat prescription or you are a carer for someone who might need help, please contact your GP practice.

HAVE YOUR SAY TO IMPROVE YOUR CARE 

We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice

To do this click on the link on the right hand side of the page head "Friends & Family Test".

There are paper copies of the questionnaire in the surgery waiting room.  Please put in the box after completion.

You can have your say without giving your name and we will use the information to plan improvements to our service.

Call Recording 

As of 30th September 2016 Padgate Medical Centre and Woolston Surgery will have a call recording and monitoring service for training and monitoring purposes

Disrespect Nobody

Disrespect Nobody - Get advice and support if you’re worried about any kind of relationship abuse. Visit us to find details of organisations who can help -

https://www.disrespectnobody.co.uk/

PARK RUN

Parkrun organise free, weekly, 5km timed runs around the world. They are open to everyone, free, and are safe and easy to take part in.

These events take place in pleasant parkland surroundings and we encourage people of every ability to take part; from those taking their first steps in running to Olympians; from juniors to those with more experience; we welcome you all.

Using the events page, select the event you are most interested in and review all the information about the course, local news items, the photo gallery and information about volunteering. Also, take a look at the extensive results page where you will find an incredible amount of information about your past performance.

If you’re interested in signing up to run at an existing parkrun event, or you fancy starting an event where you live, log onto https://www.parkrun.org.uk/

http://www.parkrun.org.uk/warrington/

(Site updated 12/07/2019)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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